Terms of delivery

We always do our best to get the deliveries in your hands as fast as we can! Before you order from us, please read our terms of delivery.

1. shipping costs

DHL: 2-4 working days - free shipping

DHL: 4-6 working days - 10€

2. shipping information

Please remember that the shipping costs do not only include postage. Also transport insurance, handling and packaging are included in the shipping costs. If you have any questions or suggestions, please feel free to contact us at info@oak25.com.

 

It is also possible to have the order delivered to a packing station. To do this, simply enter your DHL customer number in the "Address supplement" field when entering your address.

3. delivery times

We will do everything to make sure that your OAK25 product reaches your home as quickly as possible. If the items are in stock, your order will reach you within 2-3 working days.

If some items have a longer delivery time, your order will be shipped as soon as all items are in stock. If you pay in advance by bank transfer as payment method, the delivery time depends on the receipt of payment on our reference account.

4. returns

Returns are only possible within the return period* of 14 days. You can read our return policy here

*The statutory right of revocation is not affected by this. You will find all details of your legal right of revocation in our revocation instruction